FAQ
Questions Frequently Asked
What is Amiral?
Amiral is a clothing brand inspired by beach and ocean life. Our designs reflect the serene and adventurous spirit of the sea, with a focus on quality and comfort.
Where is Amiral based?
Amiral is based in the beautiful city of Tangier, Morocco, where the Atlantic Ocean meets the Mediterranean Sea.
What types of clothing do you offer?
We offer a wide range of beach and casual wear, including t-shirts, hoodies, shorts, swimwear, and accessories like hats and bags.
What materials do you use?
We prioritize using high-quality, sustainable materials that are comfortable and durable. Our main colors are navy blue, representing the ocean, and beige, representing the sand.
How do I find the right size?
Please refer to our size guide for detailed measurements and tips on finding the perfect fit.
How can I place an order?
You can place an order directly through our website. Simply browse our collections, add your favorite items to the cart, and proceed to checkout.
Do you offer international shipping?
Yes, we ship internationally. Shipping fees and delivery times vary depending on the destination.
How long will it take to receive my order?
Orders typically ship within 1-3 business days. Delivery times vary based on your location but generally range from 5-15 business days for international orders.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please visit our returns page for more details.
How do I make a return or exchange?
To initiate a return or exchange, please contact our customer service team at contact@amiralclothing.com with your order number and reason for the return. We will provide you with further instructions.
Do you offer refunds?
Yes, we offer refunds for returned items. Once we receive and inspect your return, we will process the refund to your original method of payment. Please allow 5-7 business days for the refund to appear in your account.
How can I contact Amiral's customer service?
You can reach our customer service team by emailing us at contact@amiralclothing.com. We strive to respond to all inquiries within 24 hours.
Do you have a physical store?
Currently, we operate exclusively online. However, we participate in local pop-up events and markets in Tangier. Follow us on social media for updates on our upcoming events.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They make the perfect gift for any beach and ocean life enthusiast.